Privacy Policy

Last Updated: 28 June 2024

At Kotinam, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://kotinam.com/.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information: When you sign up for our newsletter, contact us, or use our services, we may collect personal information such as your name, email address, and any other information you voluntarily provide.

Non-Personal Information: We may collect non-personal information such as browser type, device type, IP address, and usage data to help us understand how our website is used and to improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To understand and analyse how you use our website and services.
  • To communicate with you, including sending you updates, newsletters, and promotional materials.
  • To process your transactions and manage your orders.
  • To detect, prevent, and address technical issues and fraudulent activities.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving our newsletters and promotional emails by following the unsubscribe instructions included in these emails.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of each website you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.